789 Casino Terms & Conditions — Use of the Platform Complete Guide

01 General Introduction & Applicability

These Terms and Conditions ("Terms") constitute a legally binding agreement between 789 Casino ("we", "us", "the Platform") and its members ("you", "the user"). 789 Casino is an online gaming platform offering a range of casino games, Sports Betting, and other gaming services to users in Bangladesh and internationally.

These Terms & Conditions are provided in Bengali for the convenience of our Bangladeshi users. However, the English version shall prevail in the event of any legal dispute.

1.1 Changes to Terms & Conditions

789 Casino reserves the right to amend these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on the website. We recommend checking this page regularly.

02 Registration & Account Creation

The following conditions must be met to create an account and play at 789 Casino:

2.1 Eligibility Requirements

• You must be at least 18 years old at the time of registration. Providing a false age will result in account termination.
• Online gaming must be legal in the country from which you are playing.
• Each individual may create only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and all balances will be forfeited.
• If multiple members of the same household manage accounts from the same device or IP address, verification may be required.

2.2 Providing Accurate Information

You are required to provide complete and accurate information at the time of registration. If false or incorrect information is submitted and later verified:

• The account will be closed immediately
• The full account balance will be forfeited
• All active bonuses and winnings will be forfeited

2.3 KYC Verification

789 Casino reserves the right to verify your identity at any time. We may request a national ID card, passport, or driving licence. Withdrawals may be withheld until verification is complete.

03 Deposit & Withdrawal Policy

The following rules must be strictly followed for all financial transactions on 789 Casino.

3.1 Deposit Rules

• Minimum Deposit: ৳500 (for bKash, Nagad, and Rocket)
• Only payment accounts registered in your own name may be used
• Deposits from third parties are not accepted
• Transactions may be held pending investigation if deemed suspicious

3.2 Withdrawal Policy

• Minimum Withdrawal: ৳500
• Maximum daily withdrawal: ৳50,000 (standard members)
• Higher withdrawal limits apply for VIP members
• Withdrawals must be made using the same method as the original deposit
• Withdrawals may be held pending completion of KYC verification
• Withdrawals are typically processed within 24 hours

3.3 Anti-Money Laundering Policy

789 Casino strictly complies with international AML (Anti-Money Laundering) policies. Any suspicious financial activity will be reported to the relevant authorities. Depositing and withdrawing without actual gameplay is not permitted.

04 Bonus & Promotion Terms

The following conditions must be met in order to enjoy 789 Casino's bonus and promotional offers.

4.1 Welcome Bonus

• The welcome bonus is available once only, on your first deposit
• Welcome bonus wagering requirement: 30x the bonus amount
• Wagering requirements must be completed within 30 days of receiving the bonus
• If wagering requirements are not met, the bonus and any associated winnings will be forfeited

4.2 General Bonus Rules

• Only one bonus may be active at a time (except where otherwise specified)
• Maximum bet per spin using bonus balance: ৳500
• Progressive jackpots cannot be won using bonus funds
• Bonus usage may be restricted on certain games

4.3 Cashback & Other Offers

Special promotions, cashback offers, and VIP rewards each carry their own terms and conditions, which can be found in full on the 789 Casino promotions page. Daily cashback generally has no wagering requirement.

05 Gaming Rules & Fairness

All games on 789 Casino are operated in accordance with internationally recognised standards.

5.1 RNG & Fairness

All casino games use Certified Random Number Generator (RNG) technology, meaning every outcome is entirely random and not predetermined. Our RNG is regularly audited by independent third parties.

5.2 Technical Issues

• If a game result is voided due to a server or software error, the deposit will be refunded
• 789 Casino is not liable for any losses caused by internet disconnection
• The Company's decision is final in the event of a technical error

5.3 Use of Software & Tools

The use of bots, auto-click software, or any other third-party tools to gain an unfair advantage is strictly prohibited. Accounts found in violation will be permanently banned.

06 Prohibited Activities

The following activities are strictly prohibited on 789 Casino and will result in permanent account termination:

• Operating multiple accounts under the same identity
• Creating an account using another person's identity
• Attempting to withdraw without fulfilling bonus requirements
• Attempting to hack or exploit system vulnerabilities
• Collaborative betting or match-fixing
• Using the platform for money laundering purposes
• Harassment or discriminatory behaviour towards other members
• Exploiting system bugs or glitches for personal gain

07 Responsible Gaming Policy

789 Casino believes gaming should be a source of fun, not addiction. That's why we offer the following:

7.1 Self-Control Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Session Limits: Decide in advance how long you will play
• Self-Exclusion: Account suspension options ranging from 7 days to permanent closure
• Reality Check: Periodic notifications on playtime and spending

7.2 Contact for Support

Gaming addiction is a serious health concern. If you or someone you know is struggling with it, please contact us or Responsible Gaming page for full details.

08 Account Closure & Termination

789 Casino reserves the right to temporarily or permanently close an account under the following circumstances:

• For Breach of Terms
• If evidence of fraud or deception is found
• Upon evidence that the user is a minor
• Extended inactivity (more than 12 months)
• Upon a self-requested account closure

8.1 Inactive Accounts

Accounts with no login activity for more than 12 months will be marked as inactive. A monthly maintenance fee of ৳100 may be deducted from inactive accounts. Log in to reactivate your account.

8.2 Voluntary Account Closure

You may request account closure at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

09 Privacy & Data Protection

Protecting your personal information is our top priority. Our full privacy policy Here available. In summary:

• Your information is never sold to third parties
• Your information is used solely for service delivery and security purposes
• All data is stored with 256-bit SSL encryption
• Information may be disclosed in response to lawful requests from authorities

10 Limitation of Liability

789 Casino is not liable for the following:

• Losses resulting from the user's own internet connection issues
• Losses caused by third-party software or device malfunctions
• Service interruptions due to unexpected technical issues
• Losses resulting from the user's own negligence

However, we are liable for losses directly caused by our own actions. In such cases, our maximum liability is limited to the total deposits made by the affected user over the preceding 30 days.

11 Dispute Resolution

If you have a complaint or dispute, please follow the steps below:

1. Please contact us via Live Chat or email first
2. Our support team will provide an initial response within 48 hours
3. Complex cases may take 7–14 business days
4. Unresolved issues will be escalated to senior management
5. Final decisions will be made by the 789 Casino legal team

12 Consent & Final Remarks

By using 789 Casino's services, you confirm that:

• You are 18 years of age or older
• You are voluntarily and knowingly agreeing to these terms and conditions
• Online gaming is legal in your jurisdiction
• You will engage in responsible gaming
• Your information is truthful and accurate

If you have any questions about these Terms, don't hesitate to reach out — we're always here to help.